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Support
Our sincere service is the purpose of our work; mutual trust and a long-term relation with every customer is its goal.
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Help yourself first
The user guide covers every command, with a troubleshooting section and a page on why a user is not connected.
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Licenses
Every install runs 100 users on the demo license. A production license is tied to your server and the number of online users; ask us for a quote.
When you call
Have these ready
It saves a round trip and gets your network back faster.
- The output of
show system health - For a subscriber problem: the user name or MAC, and the output of
show subscriberfor it - The software version shown at login
- What changed last: a commit, a new VLAN, a cable or optic, an upstream change
Try it on your own server
Download the ISO, install it on an Intel Xeon server and run up to 100 users on the free demo license. Talk to us for a production license.